Yes, they do! Our bots perform well in all market conditions as they can enter both buy and sell positions through our proprietary algorithm. Our bots make for a wonderful diversification strategy and they earn money even when crypto and the stock market go down. 

You can check on your bot as little or as much as you’d like to. After initial setup, the bot will begin to execute all of your trades automatically without any additional input or monitoring needed from you.

Yes, once you purchase your bot you will receive a step-by-step activation guide showing you exactly how to set up your bot.

Not at all. You don’t even need a computer and can activate your bot on your phone. All of your trades are happening on our servers. You can simply log in via your mobile device (or laptop) at any time to check how your bot is doing.

To withdraw money from your trade account, first navigate to your Tradeziva dashboard & verify that your bot is at 100% equity (this will occur multiple times a day). Once confirmed, navigate to ‘Configurator’ section then ‘Tradecopier’ & hit ‘Pause’. Once your bot has been paused at 100% equity you may go to your selected broker & request to withdraw your money through them.

To add money to your trade account (which can be done at any time), go directly to your broker & follow the same steps you took when you added your initial trade amount as part of the bot activation process. When funds are added to your trade account our bots will automatically start trading your new account balance.

No, our bots do not have access to withdraw money from your funds, they simply have trading access, as such, we cannot take funds from your account.

Yes, you can! To initiate a change to your existing account please contact us directly & we will happily assist you with this process.

Yes, you may cancel at any time. Please contact us if you wish to cancel your membership. Keep in mind you will need to go to your broker and manually close any open trades otherwise you will remain with open positions not managed by our bots.

No. At Tradeziva we simply manage your trades. We do not have access to pull or touch the money you have within your broker account. 

Your account grows daily through the compounding of interest that is happening on your trades. Our bots are atomatically doing this for you and as your trades grow so will your balance.

The less you widthraw your funds the more they will compound and your account will grow at a much faster rate.

Prior to 2021 when our bots began being live tracked, our team performed extensive back-dated testing over 3+ years of data to ensure our bots could perform in any market condition.

Anything purchased on our website is non-refundable. If you cancel your membership prior to the start of the next month you will not be charged the next month’s membership fee. You will maintain access to the trading bot(s) through the remaining duration of the month in which the cancellation was requested.

We recommend Coinexx  however, you may select any broker of your choosing that meets the following criteria:

• No FIFO / Allows Scalping
• Allows Forex Trading with MetaTrader 4 or 5 Platform
• 1:500 Leverage (or close but no lower than 1:200)
• Do not use bonuses/credits as it will interfere with the Trading Bots

Typically, if a broker offers a 1:200 leverage, the other criteria will be met. If unsure, please inquire directly with your broker.

No. Absolutely no trade experience is needed as our trading systems do all of the trading for you. Upon purchase of a bot, you receive step-by-step video instructions on what steps you need to perform to setup your bot, including how to open & fund a brokerage account.

The balance represents the total amount from closed trades while the equity is the total amount from your open trades. The equity amount will fluctuate constantly as it’s based on the price of your open trades and it represent the actual amount your bot is trading with.

Yes. If you run into any issues with the bot activation process please refer to our Troubleshooting Guide. Majority of issues can be resolved by following the steps listed in the guide. If you get stuck or need further assistance, please send us an email at ‘[email protected]’.

The process of funding a FOREX broker account can be done in a matter of minutes. Some brokers allow for alternative methods of funding such as wire transfers or credit/debit cards, however, the majority only allow funding through crypto currency.

To do so, you will need to create a digital wallet (for example, Coinbase, which is a popular crypto wallet). Please keep in mind that some crypto wallets will place restrictions on how much crypto you can purchase and send until you verify your identity with them.

Once you have transferred funds into your crypto wallet you will then transfer your funds to the broker of your choosing. This normally takes 30min to 1hr. Again, some crypto wallets may limit the amount of funds that can be transferred especially if you are a newer account with them.

If you create a broker account and fund using the minimum amount your bot may not cover your monthly fee during months where the bot’s profits are on the lower end. To avoid this, the majority of our customers deposit more than the minimum required amount. Majority of our customers are passionate about the effects of compounding and are here for the long run. In a few months, when you will look back at your account you will not only be amazed at what compounding can do over time but will see for yourself that it was well worth the monthly fee to use the bot.

If you configure your bot and it does not trade right away that is perfectly normal. Please allow a couple of days for trade activity to occur. If you do not see any trade activity after a couple of days, please send us an email at ‘[email protected]’ & we will take a look at your account.

It is perfectly normal for your bot’s trading frequency to change or stop. The bot is scanning for candidate trades/positions at all times the FX market is open, however, there are periods where no matching trades are found & no trading will occur.

To disable email notifications/alerts please navigate to your TradeZIva account and log in. Once you’ve logged in, on the left side bar, under “Configurator”, click on “Email Alerts”. On this page, you will be able to uncheck any of the available notifications/alerts you do not wish to receive.

If you receive a notification stating that your account has lost connection please allow a few hours for the connection to auto-establish itself. If you continue to receive notifications or see that your bot does not have a ‘green check’ (on your TradeZiva Dashboard) after a few hours have passed, please contact us at ‘[email protected]‘ & we will engage our IT Team to resolve.

To try our platform using a demo account, first sign up for the free trial of one of our bots. Upon purchasing, you will receive detailed instructions for the bot setup process which is almost identical to a live account except you would select ‘demo account’ instead of live account.